Insurance Process Outsourcing
Designed for the insurance industry by insurance servicing experts
Since 2002
You protect life’s biggest investments.
That’s why we believe in insurance and we believe in YOU.
Marble Box Story
Started in 2002, with One Purpose—To Make Your Job Easier
Marble Box started with a simple idea: What if we could free insurance businesses from the weight of time-consuming administrative tasks?
Insurance agencies, MGAs, and carriers often face a persistent challenge: their focus on revenue-generating activities gets limited by the demands of back-end work. Recognizing this challenge, we took action to make a difference.
Two decades later, Marble Box is the trusted back office partner for insurance professionals nationwide, delivering expertise, accuracy, and reliability. While we’ve grown, our purpose remains the same: to make your job easier and your success greater.
We Are Consistent
From day one, our clients across the insurance industry have shared one clear message: they need accuracy and consistency. Mistakes cost time, money, and trust—so we commit to getting it right. We create a stable, supportive environment where our team thrives, ensuring the results you rely on are delivered consistently.
We Are Transparent
We believe in clear, predictable costs and open communication. With fixed transaction goals and real-time access to our progress, we give you full visibility. We’re committed to keeping your operations smooth, predictable, and always in sync with your goals.
We Are Responsive
The insurance world is constantly changing, and so are we. We’re always ready to adapt, learn, and evolve with you. Whether it’s new priorities or updated processes, our team is quick to adjust, ensuring your business stays on track no matter what.
Building and implementing processes that work for you
Every insurance business has processes they follow. Some have them documented and some need them documented. We’re experienced in following processes and creating them from scratch. Whether it's slight variations or completely different approaches, we adapt.
Customizing our approach to your business is how we began. We listened, documented, and executed accurately, time and time again. This method has worked for our clients for decades, and it’s still the way we do things.
800+ employees strong, getting the right things right, for decades long
Now we’re over 800 employees strong, which means you’ll always have a full team supporting your agency every step of the way. We built this business by getting the right things right, time after time.
We grow together
We like to say we’ve learned insurance process outsourcing from the best because we learned it from insurance professionals just like you.
With your Marble Box insurance process team, you can concentrate on doing the customer-facing tasks because we 100% take care of the rest.
