As an insurance carrier, your world is complex. Balancing regulatory demands, high claim volumes, and operational efficiency can be overwhelming. You need a partner who understands and delivers effective solutions. At Marble Box, we simplify back office management for carriers like you, freeing your team to focus on strategic growth initiatives.
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MARBLE BOX
What We Do for Insurance Carriers
Policy Administration
Our Policy Administration services encompass everything from policy issuance and processing to endorsements, cancellations, updates, and policy expiration.
Claims Management
Our Claims Management services include intake and triaging of new claims, updating data and documentation, handling First Notice of Loss (FNOL), and providing follow-up support for claims adjudication.
Underwriting Support
Our Underwriting Support services involve collecting, verifying, and updating data, preparing risk assessment documentation, analyzing pre-underwriting data, and delivering quotes and proposals.
Customer Service
Our Customer Service team handles inquiries via email and chat, assists with claim status updates and coverage details, and responds to policy and account-related questions.
Accounting and Finance
Our Accounting and Finance services cover policy premium invoicing, collection from insured parties, commission processing, statement reconciliation, accounts payable and receivable management, and financial reporting support.
Data Management and Entry
Our Data Management and Entry services focus on digitizing and managing records, updating customer data in databases, and ensuring data accuracy through cleansing and validation.
Compliance and Regulatory Support
Our Compliance and Regulatory Support services involve audit document preparation, ensuring policy documents comply with regulatory standards, and tracking ongoing compliance requirements.
Sales and Marketing Support
Our Sales and Marketing Support services cover lead generation and qualification, managing CRM data, and providing support for marketing campaigns and their tracking.
Document Management
Our Document Management services include scanning, indexing, filing documents, along with providing document storage and retrieval solutions.
IT and Back-Office Support
Our IT and Back-Office Support services provide basic IT support for customer-facing applications, aid with data migration and software integrations, and offer comprehensive help desk support.
Your Marble Box Service Team is Made Up of Insurance Servicing Experts. That Means We Can Literally Do ANY Process You Need.
