Marble Box Privacy Policy | Insurance Support

Last Updated: December 30th, 2024

Introduction

Welcome to Marble Box, a(n) Corporation formed in Illinois, United States.

Your privacy is our priority, and we are committed to safeguarding your privacy by adhering to applicable laws and regulations regarding personal data protection. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website and services. By using our website, you agree to the practices outlined in this policy.

What Data We Collect

We collect various types of information from and about users of our services, including personal information that may identify or be linked to a specific individual, household, or device (“personal information”). The following categories of personal information may be collected:

- Identifiers: Name, alias, signature, postal address, email address, telephone number, online identifier, Internet Protocol (IP) address, and account name.
- Sensitive Information: Sensitive Information: Details such as race, age, citizenship, marital status, geolocation, and other sensitive attributes, only if explicitly consented to by the user.
- Usage Data: Browsing history, search history, and interactions with our website or advertisements.
- Professional Data: Job title and company information, if provided.

How We Collect Your Data

Directly from You: Information you provide when you fill out forms on our services, such as when you:
- Register to use our services.
- Subscribe to our services.
- Post material or request further services.
- Respond to surveys for research purposes.
- Provide your name, email address, postal address, billing address, and phone number in the Contact Us form.
Indirectly from You: We may collect information through our communication with you, including records of your correspondence (such as emails).

From Other Sources: As you navigate our services, we may use automatic data collection technologies to gather certain information, such as:
- Details of your visits to our services, including traffic data, location data, logs, and other communication data.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
- Online activity over time and across third-party websites or other online services (behavioral tracking). This helps us improve our services and personalize your experience.

Cookies and Similar Technologies

We use cookies and similar technologies to collect data automatically as you interact with our services. Cookies are small text files stored on your device when you visit our website, allowing us to remember your preferences and actions over time. You can control and manage cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

The Cookies We Use

- Enhancing Site Functionality: To make sure the website works smoothly and to personalize your experience.
- Analyzing Site Performance: To assess how well our website performs and gather data for improvements.
- Personalizing Your Experience: To remember your preferences and customize your interactions with our services.

Your Choices Regarding Cookies

You can manage your cookies through your browser settings. Disabling cookies may impact the performance and functionality of our website, but it is your choice to do so.

Purpose of Data Collection

We collect and use your personal data to:

- Facilitate account creation, customer service, and communication.
- Personalize your website experience and enhance functionality.
- Provide updates about our services, promotions, and offerings.
- Ensure website security and prevent fraud.
- Analyze website traffic and improve user experience.
- Comply with legal obligations.
- Send service updates and relevant messages about products and services.
- Keep you informed about promotions and updates through email, social media, and notifications (with your consent).
- Build smarter models to understand your preferences and those of others.
- Serve personalized ads and location-based offers based on your consent.
- Assess how our marketing works, helping us improve.
- Secure our business and prevent fraud.

How We Use Your Personal Information

We use the information you share with us to:

- Respond to inquiries and fulfill requests, like processing a purchase or sending a quote.
- Improve your experience with personalized recommendations and content.
- Keep your account secure and provide the support you need.
- Help us maintain the safety, security, and integrity of our services.
- Develop our services and products through research and testing.
- Comply with law enforcement requests when necessary.
- Send you important account notifications and updates.
- Fulfill our contractual obligations, including billing.

We won’t use your data for any purpose without first notifying you if it differs from the original intent.

Information Sharing

We May Share Your Information With:

- Service Providers: To facilitate our business operations.
- Affiliates: For internal business purposes.
- Authorities: To comply with legal or regulatory requirements.
- In the Case of Business Transactions: Such as mergers or acquisitions.

** To the best of our knowledge and practices, we do not sell your personal information to third parties in accordance with our data protection policies and applicable laws.

Transfer of Information

We operate in both the USA and India, which may involve sharing your information between these locations. This means your data could be stored or processed in another country.

We take appropriate legal measures to ensure your information is handled according to the laws of the country where it was collected. However, your data may also be subject to the laws of the country where it is used, which could allow courts, law enforcement, or other agencies to access it as permitted by local regulations.

Choices About Your Information

We strive to give you control over your information:

- Tracking & Cookies: You can adjust your browser settings to refuse cookies or alert you when they’re sent. Note that some parts of the site may not work properly without them.
- Promotions: You can opt-out of receiving promotional emails by checking the relevant box on forms or by updating your preferences in your account profile. If you receive a promotional email, you can unsubscribe by replying or contacting us at privacypolicy_mb@marblebox.com.
- Do Not Track: This browser setting informs websites of your preference not to be tracked. While we respect such signals where technically feasible, not all website features may function as intended.

Data Retention

We retain your data as long as necessary to provide services or comply with legal obligations. We evaluate how long to keep data based on its type, risks, and whether we can achieve our goals with less data. You can request data deletion, and we will process your request unless legally required to retain it.

Data Security

We have implemented the following measures to protect and safeguard your personal information with our best ability:

- Limiting the amount of personal information that we collect to only what’s strictly necessary.
- Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks.
- Performing regular risk assessments.
- Mitigating risks by following a risk treatment plan.
- Having comprehensive security policies and procedures.
- Training our employees.
- Requiring our employees to sign confidentiality agreements.
- Encrypting laptops, USBs, and other portable media;
- Implementing and monitoring intrusion prevention and detection systems.
- Maintaining up-to-date software and safeguards.
- Performing regular due diligence of vendors.
- Implementing physical security measures.

Children’s Privacy

This Website is intended for a general audience. We do not knowingly collect or solicit personal information from children under 13 years of age, in compliance with COPPA

Your Data Protection Rights

Your rights are protected under data protection laws in the USA and India. These include:

- Access: Request copies of your personal information.
- Correction: Rectify inaccuracies or complete incomplete information.
- Erasure: Request deletion of your personal data under specific circumstances.
- Processing Restrictions: Limit how your information is used in certain cases.
- Objection: Opt-out of specific types of processing.
- Portability: Transfer your data to another organization or yourself in certain conditions.
- Withdraw Consent: Change your preferences regarding data usage and communications.

You can exercise these rights without any charges. Please contact us at privacypolicy_mb@marblebox.com for any requests or concerns.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we may notify you by email or a notice on our website. The last revision date will be listed at the top of the page.