Why we are your perfect choice

Beyond just BPO, we are your partner in insurance excellence.

Ironclad

security

Data security is a major concern when working with service providers, and many fall short on proper safeguards, leaving sensitive data exposed. Data security is our core value. Our 60,000 sq.ft guarded facility is fully compliant with SOC 2 Type 2, and ISO 27001 standards. Your data is always secured.

Trained and
Ready

Our team undergoes extensive training in insurance processes and leading AMS, so they’re equipped to handle tasks without any learning curve. This eliminates the need for additional training on your end. You’ll see results right away, with a team who is well-prepared to tackle your business needs.

Premium Quality
Assurance

We promise 99.99% accuracy. Your account gets a dedicated processor, a backup processor, a quality control team, and two account managers. With thorough audits and reviews, we ensure every task meets the highest quality standards.

Customized

For You

We combine industry best practices with your unique needs to create customized workflows. We document procedures that ensure consistency, efficiency, and top-tier results. It’s the best of both worlds—standardization with customization.

Culture of
Excellence

We hire, train and manage college graduates for you. You get a dedicated team that’s well-trained, highly motivated, and fully supported with best in class benefits. You never have to worry about unreliable service. We invest in our people, so they can invest in delivering premium services to you.

Scalable

& Flexible

We are 800 people strong. Ready to scale to meet your business’s growing needs. Whether you require additional support for peak seasons or long-term scalability, we have the resources to adapt and ensure smooth operations. Marble Box grows with your business, providing flexible and scalable solutions as your needs evolve.

Around the

Clock Support

Our team operates on US-based hours with 24/5 support, ensuring real-time processing for your business. We work overnight, completing tasks without delays. No more long waiting periods—get efficient results fast.

Professional
responsibility

We back our work with professional liability coverage. In the unlikely event of an error or breach, we are committed to addressing it. Rest assured, your business is protected, and our commitment to quality never wavers.

Partner

in Growth

We’ve been in the insurance processing industry from the start. 23+ years strong, delivering unmatched excellence. When you partner with us, you’re choosing the original experts trusted by the industry’s best.

MARBLE BOX

Our Impact by The Numbers

Get complete support across all insurance service tasks. Experience reliable data, informed decision-making, and reduced risk exposure. Grow smarter and stronger with the right partner.
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Built for Excellence.
Built For You.

Let's move your business
forward together.

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